Pre Departure Information


All-inclusive rates
With the exception of Caviar, French Champagne
and external telephone calls, everything else onboard
is included in the rate.

The beds fold out of the panel concealing the
seats under it. Should guests require their bed
to be made during the day, please ring for a

Each coach has a Butler whose pleasure it will
be to ensure that guests enjoy a memorable
experience. Butlers are available 24 hours a day
for the duration of the journey.

Check-in is between 06:30-07:00, boarding
gates close at 07:45. Guests are requested to
check-in at least one hour prior to departure.
Check-in takes place in The Blue Train VIP
lounges situated at Cape Town and Pretoria

Children aged 5-years and younger are to share
with parents or a responsible adult. No special
meal menus are available for children. A strict
children policy is applicable on board the train.

All meals and room-service snacks are included
in the rate. Should guests require a snack the
butler can be contacted. Lunch and dinner are
usually served in two sittings and cater for 42
guests per sitting, while breakfast is served
between 07:00 and 10:00 at guests leisure.

Disabled people
One train set is compatible for disabled persons.
Customised wheelchairs on board The Blue Train
have been specifically-designed to negotiate the
train’s corridors. A Butler will be on-hand to
assist guests should they require.

Double beds
Due to the limited number of double beds it is
advisable that guests specify their preference
upon making a reservation.

Dress code
In keeping with tradition it is a compulsory
custom to dress formal for dinner to match the
sheer elegance of The Blue Train. Evening wear
is elegant for ladies and gentlemen are
requested to wear a jacket and tie. During the
day the dress code is smart casual. No shorts
and flip-flops are allowed in the Dining Car.

Drinking Water
Bottled water is supplied in suite. The butler
will provide more water on request.

The electricity supply on-board is 220 volts.
Lights switches are located at the door and the
bedside table.

First Aid
Trained first aid personnel are on-board at all
times. In the event of an emergency, doctors can
be contacted at the various stations en-route.

Gifts for travelers
Post their overnight Blue Train trip, every
guests receives a Blue Train miniature gold
clock and a certificate that ‘authenticates’ their
experience and certifies them as the official
Blue Train “Ambassadors”. These clocks are not
for sale and are only handed to travelling

To show appreciation at the end of the journey,
guests may leave a gratuity in the box located
in the Club Car. Gratuities are shared amongst
The Blue Train personnel on board.

Guest amenities
Guest amenities are provided in the bathroom
of the suite.

A limited on-board laundry and valet service is
available and is included in the rate.
Please contact a butler for assistance.

Local vendors / In-Bound
Destination Management Companies (DMCs)
For peace of mind, it is advisable for international tour operators / travel agents to use local vendors / DMCs who will do their ground handling and ensure that clients are taken care of whilst away in a foreign country.

Lounge Car
The Lounge Car is designed as a meeting place for Aperitifs and afternoon High-tea and is a no smoking area. The Club Car is ideal for post-dinner Cognac or hand-made Cuban cigar. The bar opens as soon as the train commences its journey and closes when the last guest departs.

Room Service
Room service is available 24-hours, free of charge.

Safes are provided in all suites. While every precaution is taken, The Blue Train cannot be held liable for loss of valuable items left unattended in suites.

Smoking is only permitted in the Club Car. All suites, the Lounge and Dining Cars are strictly smoke-free zones.

Special Dietary Requirements
Kindly specify any special dietary requirements at the time of booking. The Blue Train is happy to accommodate all culinary requests.

South Africa is +2 hours GMT (summer time).